Acknowledging what a client wants is fairly straightforward, however eliciting what they need may be substantially more difficult.

This module details 8 ethical techniques to elicit what a client really needs. It looks a range of techniques to ensure they are applicable to a wide range of environments; from long term client relations to hostile negotiations. It finishes by looking at ways to rank clients in order to benefit your company.

Boundaries Edge is a company with staff from backgrounds in the British Intelligence Services, business psychology and Fortune 500 companies. As they will explain, the ability to form powerful and influential relationships within special operations is fundamentally the same as operating within the corporate world.

Register now to join us for free on 30 September.

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